Grade A - Managed IT Services and IT Support

General information

Grade A’s mission is to provide friendly, affordable and professional IT services.

In 2002, four friends saw the need for true customer service in the Ottawa IT and computer industry, so they took action. Mathew Lafrance, Christian Ste-Marie, Allan Ghosn and Mathieu Bouchard joined forces to bring their idea to life and excellent IT services to market.

There was no shortage of companies selling hardware and software, but after-sales IT support was (and still often is) lacking. Individuals and companies were left to figure out solutions for themselves. This wasn’t good enough for Grade A’s founders, who created Grade A as a trusted technology advisor.

Since its founding, Grade A has expanded its partnerships, knowledge and team to provide IT planning, IT management and other computer, technology and network services to businesses across Canada.

Clearly, the use and influence of technology in business has only grown since 2002. To date we have deployed over 5800 servers, created over 350 service agreements, and have serviced over 40,000 customers. Our satisfaction rating is extremely high at a ten-year average of 98.27%, and we maintain a number of qualifications and certifications including:

Microsoft Gold Certified Partner
Dell Business Partner
HP Business Partner
IBM Business Partner
Apple Business Partner
Sonicwall Business Partner
Fortinet Business Partner
Barracuda Business Partner

Visit us online at http://ww.GradeA.ca